CloudPay Release Notes

Release Date: 11 Oct 2024

Changes

  • Digital Certificate Manager

    New Digital certificate manager. Now it is possible to load more than one TAIN digital certificate. Easily see which companies are assigned to your digital certificates. Check facility to ensure that your Revenue Digital certificate can connect to Revenue. Ready for the new Auto-Enrolment and ERR digital certificates.

  • Revenue Reconciliation screen

    The Reconciliation screen has been moved to: https://www.cloudpay.ie/Revenue/Index

Bug Fixes

  • Archive Company

    If there is only one live company remaining, this can no longer be archived.

  • Revenue Reconciliation screen

    The Year drop down did nto select the year. This has now been fixed.

Release Date: 07 Aug 2024

Changes

  • Temporary Tax Basis removed

    As part of PAYE Modernisation, the Temporary Basis for PAYE taxation was removed. Cloudpay retained this for people processing payments prior to 1 January 2019. Submissions to Revenue using the temporary basis are no longer valid and will be rejected.

  • PRSI Covid Class 9 removed

    PRSI Class 9 was used for the TWSS Covid Subsidy scheme. This class has now been removed. Submissions to Revenue using this class are no longer valid and will be rejected.

Release Date: 31 Jul 2024

Bug Fixes

  • Email Payslips: selection mode

    Certain dates are not being selected. This has now been fixed. This effected both downloading and emailing selected payslips.

Release Date: 24 May 2024

New Features

  • Email Payslips: Log

    Sent payslips are now logged so users can see what was sent to employees and when it was sent.

  • Email Payslips: Bulk Download

    As well as emailing payslips, they can now be downloaded as a zip (archive) file. This is useful for situations where am employee or payroll client requests a large number of payslips

  • Email Payslips: Bounces, complaints and incorrect email addreses

    Users are now warned if an email is not being delivered. To preserve our email server reputation email addresses that bounce more than 3 times or submit spam reports will be blocked.

  • Timesheet Import: Cost Centre CSV import

    CSV files with a cost centre column can now be imported.

Changes

  • Email Payslips: screen redesign

    This screen has now been redesigned so that the layout is similar to the other main screens in Cloudpay, with buttons at the very top, a calendar at the side and a tabbed section at the bottom. To save changes to either SMTP or email addresses, click the 'Update' button at the top of the screen.

  • Email Payslips: SMTP Settings

    Users who opt not to use the Cloudpay Amazon SMTP server can now change their email settings directly in the email payslips screen.

Bug Fixes

  • Email Payslips: selection mode

    Sometimes when emailing a selection of payslips, not all of them were being sent. This has now been fixed.

Release Date: 20 Dec 2023

PMOD Changes

PEPP Pension (Pan-European Personal Pension) Element added to the Payroll Submission Request (PSR)

Budget Changes

PAYE
The new PAYE rates are:

Cut Off Points Tax Credits
2023 2024 2023 2024
Annual 40000 42000 1775 1875
Month 3334 3500 148 157
Week 770 808 35 37

PRSI
There are no changes to the PRSI rates until 1 Oct 2024. The 2023 rates will be applied until 1 Oct 2024.

From 1 Oct 2024:

  • There is no change to the employee PRSI Credit.
  • Both Employer and Employee rates will be uplifted by 0.1%

This means that there is going to be a mid-year increase in PRSI

Changes to PRSI for people aged between 66 and 70 from 1 January 2024

From 1 January 2024, employers will need to know whether their employee who is aged between 66 and 70 and born after 1 January 1958 has been awarded SPC (State Pension Contributory) in order to assign the appropriate PRSI class.

Therefore, employers will need to confirm with any of their employees who are aged between 66 and 70 and born after 1 January 1958, whether they have been awarded an SPC. When a person is awarded their SPC, the award letter from the Department of Social Protection advises them that if they continue to work, it is important to inform their employer that they are in receipt of SPC to ensure they do not pay PRSI.

Revenue may be changing the RPNs so that employers can select the correct PSRI class. As Revenue have not yet implemented this change, the PRSI class should be manually changed within Cloudpay.

PRSI Class Person Born Before/After 1 January 1958 Current PRSI Class under age 66 Current PRSI Class after age 66 From 1 January 2024, contributors aged between age 66 & 70 and not drawing State Pension From 1 January 2024, contributors aged between age 66 & 70 and are drawing State Pension PRSI Class Post Age 70
A Before A J J J J
After A J A J J
S Before S M M M M
After S M S M M

USC
New USC Rates can be found here: https://www.revenue.ie/en/jobs-and-pensions/usc/standard-rates-and-thresholds-of-usc.aspx

The standard rates of Universal Social Charge are:
2019 Rate 2020 Rate 2021 Rate 2022 Rate 2023 Rate 2024 Rate
On the first €12,012 0.5% On the first €12,012 0.5% On the first €12,012 0.5% On the first €12,012 0.5% On the first €12,012 0.5% On the first €12,012 0.5%
On the next €7,862 2% On the next €8,472 2% On the next €8,675 2% On the next €9,283 2% On the next €10,908 2% On the next €13,748 2%
On the next €50,170 4.5% On the next €49,560 4.5% On the next €49,357 4.5% On the next €48,749 4.5% On the next €47,124 4.5% On the next €44,284 4%
On the balance 8% On the balance 8% On the balance 8% On the balance 8% On the balance 8% On the balance 8%

 

The Reduced rates of Universal Social Charge are:
2011 & 2012 2013 & 2014 2015 2016 2017

2018 to 2024

Individual aged 70 years or over. Individuals aged 70 years or over whose aggregate income for the year is €60,000 or less. Individuals aged 70 years or over whose aggregate income for the year is €60,000 or less. Individuals aged 70 years or over whose aggregate income for the year is €60,000 or less. Individuals aged 70 years or over whose aggregate income for the year is €60,000 or less. Individuals aged 70 years or over whose aggregate income for the year is €60,000 or less.
Individuals who hold a full medical card (regardless of age). Individuals (aged under 70) who hold a full medical card whose aggregate income for the year is €60,000 or less. Individuals (aged under 70) who hold a full medical card whose aggregate income for the year is €60,000 or less. Individuals (aged under 70) who hold a full medical card whose aggregate income for the year is €60,000 or less. Individuals (aged under 70) who hold a full medical card whose aggregate income for the year is €60,000 or less. Individuals (aged under 70) who hold a full medical card whose aggregate income for the year is €60,000 or less.
2% - on the first €10,036 2% - on the first €10,036 1.5% - on the first €12,012 1% - on the first €12,012 0.5% - on the first €12,012 0.5% - on the first €12,012
The 4% rate applies to all income over €10,036 The 4% rate applies to all income over €10,036 The 3.5% rate applies to all income over €12,012 The 3% rate applies to all income over €12,012 The 2.5% rate applies to all income over €12,012 The 2% rate applies to all income over €12,012

Emergency Tax

Like previous years, employees on emergency tax with a PPS Number will not receive any tax credits. They will also only get 4 weeks or one month of standard rate cut off point. 


New Features

Release Date: 20 March 2023

Changes

  • BIK

    The Government have changed the previously published BIK rates, and these changes apply retrospectively to the beginning of 2023.

    The Original Market Value (OMV) should be reduced by €10,000 for all categories of vehicles apart from E. This includes vans and electric cars.

    Business Kms Vehicle category (%)
    Lower limit Upper limit A B C D E
    - 26,000 22.50 26.25 30.00 33.75 37.50
    26001 39000 18.00 21.00 24.00 27.00 30.00
    39001 48000 13.50 15.75 18.00 20.25 22.50
    48001 - 9.00 10.50 12.00 13.50 15.00

    If you have already processed payments using the old rates then you have two options to correct the values:

    - Rewind and reprocess the old payments with the new rates, reimburse the employees the difference in Net pay and re-submit to Revenue. This may be the easiest option.

    or

    - For the employee's next payment, find the difference between the old rate BIK amount and the new rate BIK amount and enter this as a non-taxable element. The 'opposite' to benefit in kind is an non-taxable element. To do this:

    1. Add up all the incorrect BIK from prior payments (from 1 January) - ie. the difference between old and new rates.
    2. Subtract the amount in step one from the taxable salary amount
    3. Add a new element, and untick Tax, PRSI and USC, for the amount in step one.

Release Date: 12 Jan 2023

New Features

  • BIK

    The new rates for 2023 including the 8% van rate and electric car rates.

Changes

  • RPN Import

    Following Revenue disabling importing RPNs for years prior to 2023, the RPN year dropdown is now restricted to 2023

Release Date: 16 Dec 2022

Budget Changes

PAYE
The new PAYE rates are:

Cut Off Points Tax Credits
2022 2023 2022 2023
Annual 36800 40000 1700 1775
Month 3067 3334 142 148
Week 708 770 33 35

PRSI
Class A rate of employer PRSI is increasing from €410 to €441 per week. The tapered employee credit of €12 per week applies to earnings up to €424 (no longer including class AL)

USC
New USC Rates can be found here: https://www.revenue.ie/en/jobs-and-pensions/usc/standard-rates-and-thresholds-of-usc.aspx

The standard rates of Universal Social Charge are:
2018 Rate 2019 Rate 2020 Rate 2021 Rate 2022 Rate 2023 Rate
On the first €12,012 0.5% On the first €12,012 0.5% On the first €12,012 0.5% On the first €12,012 0.5% On the first €12,012 0.5% On the first €12,012 0.5%
On the next €7,360 2% On the next €7,862 2% On the next €8,472 2% On the next €8,675 2% On the next €9,283 2% On the next €10,908 2%
On the next €50,672 4.75% On the next €50,170 4.5% On the next €49,560 4.5% On the next €49,357 4.5% On the next €48,749 4.5% On the next €47,124 4.5%
On the balance 8% On the balance 8% On the balance 8% On the balance 8% On the balance 8% On the balance 8%

 

The Reduced rates of Universal Social Charge are:
2011 & 2012 2013 & 2014 2015 2016 2017

2018 to 2023

Individual aged 70 years or over. Individuals aged 70 years or over whose aggregate income for the year is €60,000 or less. Individuals aged 70 years or over whose aggregate income for the year is €60,000 or less. Individuals aged 70 years or over whose aggregate income for the year is €60,000 or less. Individuals aged 70 years or over whose aggregate income for the year is €60,000 or less. Individuals aged 70 years or over whose aggregate income for the year is €60,000 or less.
Individuals who hold a full medical card (regardless of age). Individuals (aged under 70) who hold a full medical card whose aggregate income for the year is €60,000 or less. Individuals (aged under 70) who hold a full medical card whose aggregate income for the year is €60,000 or less. Individuals (aged under 70) who hold a full medical card whose aggregate income for the year is €60,000 or less. Individuals (aged under 70) who hold a full medical card whose aggregate income for the year is €60,000 or less. Individuals (aged under 70) who hold a full medical card whose aggregate income for the year is €60,000 or less.
2% - on the first €10,036 2% - on the first €10,036 1.5% - on the first €12,012 1% - on the first €12,012 0.5% - on the first €12,012 0.5% - on the first €12,012
The 4% rate applies to all income over €10,036 The 4% rate applies to all income over €10,036 The 3.5% rate applies to all income over €12,012 The 3% rate applies to all income over €12,012 The 2.5% rate applies to all income over €12,012 The 2% rate applies to all income over €12,012

Emergency Tax

Like previous years, employees on emergency tax with a PPS Number will not receive any tax credits. They will also only get 4 weeks or one month of standard rate cut off point. 


Employer PRSA contributions from 1 Jan 2023

For Payments prior to 1 Jan 2023, while the employer contribution may be considered a taxable BIK – a tax charge only arises where the combined contributions (employee + employer) exceeds the age-related limits, and any tax due is payable through self-assessment, not payroll.

From 1 Jan 2023, there is no charge to BIK on Employer contributions to PRSAs. Therefore, the charge to tax as BIK that would previously arise under section 112 by virtue of section 118 where the employer makes a contribution to a PRSA, no longer applies. PRSI is only charged through the PAYE system on emoluments that are taxed under PAYE. As the employer PRSA contributions would no longer be a taxable BIK, they are not taxed under PAYE and therefore not chargeable to PRSI under the PAYE system.

Note that none of the above has any impact on how PRSAs are operated in Cloudpay. This explanation is included in the release notes for reference only.


Statutory Sick Pay (SSP)

Statutory Sick pay has been introduced from 1 Jan 2023

Entitlement:

  • Where someone changes job - entitlement is granted per employment, provided they meet the other eligibility criteria (i.e., minimum service)
  • The number of SSP days for 2023 will be 3.
  • Maximum Daily rate will be 70% of the employee's daily rate or €110, whichever is the lower.

Taxation:

  • Sick pay is taxable and should be included in gross pay
  • The employee's normal PRSI class used for SSP payments

A new SSP (sick pay) button appears in the Payroll screen when a year 2023 or greater is selected. Clicking this will allow the user to record statutory sick pay.

New Features

  • CSV File Import

    CSV files can now be imported via the timesheets screen. CSV files should be in the format: Staff ID, PPS Number, Description, Hours, Rate, Total

Bug Fixes

  • RPN Import error message

    When the Revenue server is down, the RPN Import screen gives a more descriptive error message.

Release Date: 25 Nov 2022

New Features

  • 5 Minute set up Wizard

    New users can now use the 5 minute set up wizard to quickly set up their company, employee and digital certificate details.

Changes

  • Dashboard - new users

    The dashboard has been changed to give new users the option of either seeing the quick start guide, using the 5 minute set up or diving straight in.

  • Company Screen

    The Import P2C file to set up a new company has been replaced with a button for the 5 minute set up.

  • Cost Centre Report

    The the cost centre report has been changed so that it only shows elements that have actually been processed, and not just saved.

Bug Fixes

  • Screens displaying incorrectly where no companies have been set up

    Where a new user does not have any companies set up, these screens did not have any entries in the Company drop down: Revenue>Digi-cert, Revenue>Retrieve RPNs. The following screens showed an error message: File>Email Payslips, File>SEPA Bank File, File>Paypath Bank File, Utility>Accounts, Utility>Data Export, Utility> Payslip Design, Utility>EHECS

Release Date: 24 Oct 2022

New Features

  • EHECS Form B

    A new CSO EHECS (Earnings, Hours and Employment Costs Survey) form has been added. Form B is used typically for companies with less than 100 employees.

Bug Fixes

  • EHECS Form A

    The map employees feature was causing this screen to time out, creating an error message

  • Tax deduction card report showing employees that left in prior years

    This report has been changed so it only displays employees who have:
    No start date or where the start date is before the last day of the year you are reporting (eg, for 2022, a start date on or before 31 Dec 2022)
    Or
    No leave date or where the leave date is after the first day of the year you are reporting (eg, for 2022, a leave date on or after 1 Jan 2022)
    Or
    Has been paid at any point during the year.

    Employees who have left in previous years should no longer be displayed.

  • Data Export

    Commas (,) are new removed from column headings when creating the CSV file.

    Not all deductions were appearing when loading previously saved selections.

Release Date: 2 Oct 2022

New Features

  • Re-Employ button

    Re-Employing employees that have previously left has now become much easier. The new ReEmploy button allows users to re-employ with one click. The old employment record is archived, and the new employment is automatically registered with a new employment ID. All the existing employee information is also copied to the new employee record.

Changes

  • Employment ID moved

    The Employment ID and RPN number fields have been moved from the Employee Contact tab to the PAYE tab. This is because users are still confusing the Employment ID with the Staff ID, and also because these fields are better placed with all the other RPN details

Bug Fixes

  • New RPN Screen

    The Request button remains on the New RPN dialogue, even through a new RPN has already been requested. The Request button has now been removed for successful requests

  • Employee Screen

    Clicking the Update Employee in very quick succession can sometimes duplicate the employee record.

Release Date: 16 Sep 2022

New Features - Reports

  • P30 (Annual by Employee)

    Report that shows P30 figures grouped by Employee and both month and quarter, for the full year.

  • P30 (Annual by Department)

    Report that shows P30 figures grouped by Department and both month and quarter, for the full year.

  • Cost Centre by Pay Date

    Employer cost report by cost centre

  • Non-Tax Adjustments

    Non-Tax Adjustments (Notional pay and Expenses)

Changes

  • Data Export

    It is now possible to save field selections, to generate the same report without having to select all the fields again

    Buttons added to select or unselect all payment, element and deductions fields

  • Email Payslips

    Guidance text added for employees not receiving payslips

  • RPN Import

    Guidance text added for the various tabs and what they mean

Bug Fixes

  • Data Export

    If elements or deductions are selected 'too quickly' with large datasets, the screen does not have enough time to refresh, causing an error message to appear.

  • Quick set up: Maternity and Paternity radio buttons

    If no employer/employee option is selected and 'save' is clicked, then Cloud pay crashes

    Paternity pay does not update

Release Date: 25 Jul 2022

Changes

  • Payroll Submission screen digital certificate checking

    Like the RPN import screen, the user is now given explicit instructions on how to solve various Revenue digital certificate problems.

  • Employee screen

    PRSI Sub-class help text added

    Quick setup Maternity and Paternity help text added

  • 'Go' button removal

    The Go button is removed from the Payroll Submission screen

Bug Fixes

  • Data Export

    Employee names with two or more spaces between firstname and surname not being removed from data grid when unselected.

  • Revenue Submission Screen

    Errors and warnings tab now always being populated if there are any errors or warnings with the currently selected pay date.

Release Date: 5 Jul 2022

New Features

  • Annual P30 Report

    A new report that shows P30 figures grouped by both month and quarter, for the full year.

Changes

  • RPN Screen redesigned for employees with Single or Multiple RPNs. A new facility to specify the payment frequency of new employees set up via RPN.

    Tabs appear if there are any employees with single, multiple RPNs, or not yet set up in Cloudpay (import new employees)

  • Employee screen

    'Staff ID' renamed 'Employer ref'

  • 'Go' button removal

    The Go button is removed from the RPN Import screen

Release Date: 6 Jun 2022

New Features

  • Holiday Entitlement Report

    A new report that shows hours worked for calculating holiday entitlement

  • Support quick links in the Support ticket screen

    A quick link to the top support queries are now displayed in the support ticket screen

Changes

  • PSR fields automatically trimmed

    PSR submission errors are reduced by automatically trimming certain fields.

  • 'Go' button removal

    The Go button is removed from the 'File Output' and 'CSO EHECS' screens

Release Date: 7 May 2022

New Features

  • Paypath bank file creation

    It is now possible to create Paypath bank files (standard 18) as well as the newer SEPA format.

    There is now a new Paypath screen.

Changes

  • Improved Digital Certificate error messages in RPN screen

    Rather than displaying the response from the Revenue Server, the user is now given explicit instructions on how to solve various Revenue digital certificate problems.

Bug Fixes

  • Tax Credits and Standard Rate cut off Point manual entry

    It was sometimes not possible to enter certain decimal amounts when entering tax credits and standard rate cut off amounts in the employee screen.

Release Date: 16 Apr 2022

Changes

  • Processed and Skipped payments fade

    The 'greyed out' boxes obscuring processed payments now fade when the mouse is hovered over them.

    The user can now more easily see the elements and deductions that were used to process the payment.

Bug Fixes

  • Data Export

    First line (title line) of the CSV file was missing commas for elements and deductions, causing the columns to be malaligned.

  • CSO EHECS

    EHECS screen crashes when mapping elements and employees.

Release Date: 28 Feb 2022

Changes

  • Company screen Bank tab

    OIN format description added for Bank of Ireland, AIB and Ulsterbank

    OIN, BIC and IBAN are never disabled. Ticking override box to enable has been removed.

Bug Fixes

  • Data Export

    CSV file included all employees, not just those that were selected. Now only selected employees appear.

  • Report Screen

    Selected dates for range reports keep reverting to default dates which was confusing. The selected dates now retain their values.

  • Self Service registration emails

    Bug fixed where if there is exactly one employee in the company, then no employees will be listed

    User is now notified when the emails have been sent

    Sent emails recorded in audit log

Release Date: 12 Feb 2022

New Features

  • Change Payment mid-year

    The user can now change payments mid-year and see the results of any changes. There is the option to either:

    • Process one pay date, without effecting any other pay date
    • Process a pay date, and the changes cascade to effect future pay dates ensuring the integrity of the payments.

Changes

  • Sort My Books

    Posts to Sort My Books now use TLS 1.2 security protocol

    User is now notified when the journal has been posted

Bug Fixes

  • Calculation Screen

    The Calculation dialogue in the Payroll screen was displaying incorrect USC calculation values. Note that this bug was display only and did not effect the actual calcuations used.

  • Data Export

    Sometimes this screen would time out, generating a crash.

  • Dashboard, selecting an invoice

    If an invoice is selected that is not the default selected invoice, Cloudpay crashes.

Release Date: 1 Feb 2022

New Features

  • EWSS PHR (Enhanced)

    A new tick box in the employee screen allows the new enhanced EWSS rate to be selected for eligible employees.

Release Date: 14 Dec 2021

Budget Changes

PAYE
There were no PAYE changes for 2022 in the Budget. All PAYE rates stay the same.

PRSI
Class A rate of employer PRSI is increasing from €398 to €410 per week.

USC
New USC Rates can be found here: https://www.revenue.ie/en/jobs-and-pensions/usc/standard-rates-and-thresholds-of-usc.aspx

The standard rates of Universal Social Charge are:
2015 Rate 2016 Rate 2017 Rate 2018 Rate 2019 Rate 2020 Rate 2021 Rate 2022 Rate
On the first €12,012 1.5% On the first €12,012 1% On the first €12,012 0.5% On the first €12,012 0.5% On the first €12,012 0.5% On the first €12,012 0.5% On the first €12,012 0.5% On the first €12,012 0.5%
On the next €5,564 3.5% On the next €6,656 3% On the next €6,760 2.5% On the next €7,360 2% On the next €7,862 2% On the next €8,472 2% On the next €8,675 2% On the next €9,283 2%
On the next €52,468 7% On the next €51,376 5.5% On the next €51,272 5% On the next €50,672 4.75% On the next €50,170 4.5% On the next €49,560 4.5% On the next €49,357 4.5% On the next €48,749 4.5%
On the balance 8% On the balance 8% On the balance 8% On the balance 8% On the balance 8% On the balance 8% On the balance 8% On the balance 8%

 

The Reduced rates of Universal Social Charge are:
2011 & 2012 2013 & 2014 2015 2016 2017

2018 to 2022

Individual aged 70 years or over. Individuals aged 70 years or over whose aggregate income for the year is €60,000 or less. Individuals aged 70 years or over whose aggregate income for the year is €60,000 or less. Individuals aged 70 years or over whose aggregate income for the year is €60,000 or less. Individuals aged 70 years or over whose aggregate income for the year is €60,000 or less. Individuals aged 70 years or over whose aggregate income for the year is €60,000 or less.
Individuals who hold a full medical card (regardless of age). Individuals (aged under 70) who hold a full medical card whose aggregate income for the year is €60,000 or less. Individuals (aged under 70) who hold a full medical card whose aggregate income for the year is €60,000 or less. Individuals (aged under 70) who hold a full medical card whose aggregate income for the year is €60,000 or less. Individuals (aged under 70) who hold a full medical card whose aggregate income for the year is €60,000 or less. Individuals (aged under 70) who hold a full medical card whose aggregate income for the year is €60,000 or less.
2% - on the first €10,036 2% - on the first €10,036 1.5% - on the first €12,012 1% - on the first €12,012 0.5% - on the first €12,012 0.5% - on the first €12,012
The 4% rate applies to all income over €10,036 The 4% rate applies to all income over €10,036 The 3.5% rate applies to all income over €12,012 The 3% rate applies to all income over €12,012 The 2.5% rate applies to all income over €12,012 The 2% rate applies to all income over €12,012

Emergency Tax

Like previous years, employees on emergency tax with a PPS Number will not receive any tax credits. They will also only get 4 weeks or one month of standard rate cut off point. 

Bug Fixes

  • Calendar duplicate dates

    Two January pay dates were appearing for monthly payment frequencies set up, where the employee was paid on the second week of the month. No other payment frequencies were affected. The work-around was to ignore the second January pay date. This has now been fixed.

  • Deduction totals incorrect for once-off voluntary deductions entered in the Payroll screen.

    An incorrect total was appearing for some voluntary deductions on the payslip. This only effected some deductions entered in the Payroll screen, and did not effect any calculations.

  • PRSI for S class Directors paid €2166.67

    PRSI was not being calculated for S class Directors being paid exactly €2166.67. Any such payslips were rejected as invalid, drawing the user's attention to the problem.

Release Date: 8 Nov 2021

New Features

  • CSO EHECS Quarterly report

    Facility to map elements and employees to CSO categories. A EHECS XML file can then be created and uploaded to CSO

  • Department report

    A new Department report, that is also in the Desktop version, has been added.

Changes

Release Date: 3 Oct 2021

New Features

  • Payslips logo

    Facility to include a logo on Payslips. Note that at the moment this will not appear on emailed payslips, only via the Payslips with logo report in the reports screen.

  • File Output

    New screen to allow various file formats to be output.

  • Payroll Summary Range report

    A new Payroll Summary report has been added, with a Range option.

  • Test Digital Certificate (PIT3 Environment)

    A test facility has been added for users that would like to use the Revenue Production in Test (PIT)

Changes

  • TWSS menu items moved

    Pay employee TWSS and TWSS reconciliation menu options have been move from Revenue to Ultility

  • Sort My Books Beta warning

    The Beta warning has now been removed from the Sort My Books accounts screen.

Release Date: 1 Sep 2021

New Features

  • Email Payslips selection

    You can now select which pay dates and employees you wish to email payslips to.

Release Date: 11 Aug 2021

New Features

  • Reports

    New payslip available with employee rate

    Voluntary Deduction Range report fixed

    New Payroll Summary report for people moving from Thesaurus

    New SEPA report

Bug Fixes

  • Data Export screen

    Panel headings no longer scroll when scrolling data items

Release Date: 27 Jul 2021

New Features

  • Invoicing

    Users can now view and print all of their Cloudpay invoices from the Dashboard.

    It is also possible to change your company name and address that we use for invoicing.

Bug Fixes

  • RPN Import

    RPN Import grid was not displaying correctly. This is now fixed.

Release Date: 29 Jun 2021

New Features

  • TWSS Paying employee tax liability.

    The TWSS subsidy was treated for tax like a social welfare payment. This meant that it was not taxed through payroll, like salary is.

    This means that many employees may now owe tax incurred through TWSS.

    This new facility will allow you to pay this tax without incuring any benefit in kind liability

Release Date: 3 May 2021

New Features

  • Final stage of TWSS Reconciliation.

    A new facility is available in Cloudpay that will allow you to import and view the Revenue reconcilation details CSV file and correct any mistakes made.

    You can complete the reconciliation process by logging into ROS. You will see a link that says TWSS Reconciliation, under Employer Services > Additional Services. Your reconciliation summary data is displayed.

    If you are happy with the figures, click the Accept Reconciliation button. The Final phase is now finished for you. Otherwise, if there is a problem with the figures you can fix this by creating a corrections CSV file using the new facility, and uploading this to ROS.

Release Date: 1 Feb 2021

New Features

  • Volume licencing

    Accountants, bookkeepers and bureaux can now bulk buy Cloudpay licences to resell to their clients.

  • Email Individual Payslip

    Send a once-off payslip directly from the Payroll screen, once a payment has been processed.

  • Sub User Digital Certificate

    a check box in the digital certificate screen 'This is a sub-user certificate that requires a TAIN' will allow Sub User Certs to be used.

  • Dashboard additions

    Store and settings tabs added to Dashboard.

Changes

  • Icons

    Main calculator icon enlarged and changed to a cirle with a plus sign. User icon enlarged.

Bug Fixes

  • SMTP Password field obsured when entering password
  • /Revenue/DigiCert Password field obsured when entering password
  • /Bureau/Index Password field obsured when entering password
  • SMTP tab resizes to fix the expanded SMTP details
  • Audit log defaults to current month and year

Release Date: 28 Dec 2020

New Features

Release Date: 17 Dec 2020

Budget Changes

PAYE
There were no PAYE changes for 2021 in the Budget. All PAYE rates stay the same.

PRSI
New 'E' Class PRSI for Ministers of the Church of Ireland paid under the Special Collection System. Class A rate of employer PRSI is increasing from €395 to €398 per week.

USC
New USC Rates can be found here: https://www.revenue.ie/en/jobs-and-pensions/usc/standard-rates-and-thresholds-of-usc.aspx

The standard rates of Universal Social Charge are:
2015 Rate 2016 Rate 2017 Rate 2018 Rate 2019 Rate 2020 Rate 2021 Rate
On the first €12,012 1.5% On the first €12,012 1% On the first €12,012 0.5% On the first €12,012 0.5% On the first €12,012 0.5% On the first €12,012 0.5% On the first €12,012 0.5%
On the next €5,564 3.5% On the next €6,656 3% On the next €6,760 2.5% On the next €7,360 2% On the next €7,862 2% On the next €8,472 2% On the next €8,675 2%
On the next €52,468 7% On the next €51,376 5.5% On the next €51,272 5% On the next €50,672 4.75% On the next €50,170 4.5% On the next €49,560 4.5% On the next €49,357 4.5%
On the balance 8% On the balance 8% On the balance 8% On the balance 8% On the balance 8% On the balance 8% On the balance 8%

 

The Reduced rates of Universal Social Charge are:
2011 & 2012 2013 & 2014 2015 2016 2017

2018 to 2021

Individual aged 70 years or over. Individuals aged 70 years or over whose aggregate income for the year is €60,000 or less. Individuals aged 70 years or over whose aggregate income for the year is €60,000 or less. Individuals aged 70 years or over whose aggregate income for the year is €60,000 or less. Individuals aged 70 years or over whose aggregate income for the year is €60,000 or less. Individuals aged 70 years or over whose aggregate income for the year is €60,000 or less.
Individuals who hold a full medical card (regardless of age). Individuals (aged under 70) who hold a full medical card whose aggregate income for the year is €60,000 or less. Individuals (aged under 70) who hold a full medical card whose aggregate income for the year is €60,000 or less. Individuals (aged under 70) who hold a full medical card whose aggregate income for the year is €60,000 or less. Individuals (aged under 70) who hold a full medical card whose aggregate income for the year is €60,000 or less. Individuals (aged under 70) who hold a full medical card whose aggregate income for the year is €60,000 or less.
2% - on the first €10,036 2% - on the first €10,036 1.5% - on the first €12,012 1% - on the first €12,012 0.5% - on the first €12,012 0.5% - on the first €12,012
The 4% rate applies to all income over €10,036 The 4% rate applies to all income over €10,036 The 3.5% rate applies to all income over €12,012 The 3% rate applies to all income over €12,012 The 2.5% rate applies to all income over €12,012 The 2% rate applies to all income over €12,012

Emergency Tax

Like 2020, employees on emergency tax with a PPS Number will not receive any tax credits. They will also only get 4 weeks or one month of standard rate cut off point. 

Release Date: 21 Nov 2020

New Feature

  • Use your own email server

    Use the new SMTP tab in the Dashboard screen to specify your own mail server settings.

  • Email Payslip status dialogue

    When you've emailed the payslips, a message appears to let you know if it's been successful

Changes

  • Main menu

    The menu at the left of the screen now has divider lines to help you navigate more easily as more options are added.

  • Modal dialogue box behaviour

    The Employee modal screens (such as quick setup, BIK, RPN etc.) now do not disappear is clicked away from. The user now has to close the form to make it disappear.

Release Date: 24 Sep 2020

New Feature

  • TWSS Reconciliation

    TWSS Reconciliation CSV file creation utility is now available, under the new menu item at the left of the screen.

Release Date: 30 Aug 2020

New Feature

  • EWSS Submissions

    EWSS is now Live. EWSS submissions can now be made for employers who have registered via ROS.

    Employers can also use the new Sweepback file creation facility for EWSS payments in July and August 2020.

Release Date: 14 Jun 2020

New Feature

  • Support Forum

    Seven years ago, we had to close our support forum. Stopping the spammers had become a full time job so we had no option but to make the forum read only.

    We are pleased to announce that the support fourm is back! This time only users with a Cloudpay account can submit and reply to posts. We believe that this will finally stop the spam.

    Using the forum means that anyone else with the same query also benefits from the reponse.

Release Date: 4 May 2020

New Feature

  • Covid 19: Operational Phase

    Subdiy and taxable top up values are now issued by Revenue and can be imported into CloudPay via a CSV file.

    This release now has a new Covid CSV import screen under the Revenue Menu. The Covid Calculator has also been amended to handle the new CSV values.

Release Date: 26 March 2020

New Feature

  • Covid 19: Transitional Phase

    The Employer refund scheme has now been replaced by a new scheme, which is even more complex. This version of Cloudpay now has a new Covid Calculator accessable via the employee screen to help Employers determine the subsidy amounts.

Release Date: 19 March 2020

New Feature

  • Covid 19: Employer refund scheme

    A new element type of Covid-19 has been added. PRSI class '9' has also been added. Any employee assigned a PRSI class of '9' will have their payslip calculated using PRSI sub class J9 and the Revenue submission will also be J9.

    The refund amount is €203/week

Release Date: 29 Feb 2020

Statutory Change

  • USC Standard rate change

    The 2% USC threshold ceiling has now been raised from €19,874 to €20,484, effective from 1 Jan 2020. This is In accordance with the Finance Bill 2020.

    Employees may be updated to this new rate when you next import RPNs. Any new employees set up from 29 Feb 2020 onwards will have the new rate as the default rate.

Release Date: 10 Feb 2020

New Feature

  • Dashboard

    New dsahboard shows summary information about your payroll and Cloudpay account.


Bug Fix

  • Gross to Net and Control summary reports

    If two payment frequencies had the same pay date, employees from both payment frequencies would appear in the report.

Release Date: 24 Dec 2019

Budget Changes

PAYE
There were no PAYE changes for 2020 in the Budget. All PAYE rates stay the same.

PRSI
Employer contributions for Class A and Class H have increased by 0.1% Employer and Employee contributions for all other classes stay the same.

IMPORTANT: The PRSI Rates from 1 February 2020 have changed. We were informed of this change by the Department of Welfare on 24 Dec 2019.

The Class A employer PRSI threshold will increase from €386 to €395 effective from 1 February 2020. As a result of this change Classes AX and AL will have different thresholds within 2020.

USC
New USC Rates can be found here: https://www.revenue.ie/en/jobs-and-pensions/usc/standard-rates-and-thresholds-of-usc.aspx

The standard rates of Universal Social Charge are:
2015 Rate 2016 Rate 2017 Rate 2018 Rate 2019 & 2020 Rate
On the first €12,012 1.5% On the first €12,012 1% On the first €12,012 0.5% On the first €12,012 0.5% On the first €12,012 0.5%
On the next €5,564 3.5% On the next €6,656 3% On the next €6,760 2.5% On the next €7,360 2% On the next €7,862 2%
On the next €52,468 7% On the next €51,376 5.5% On the next €51,272 5% On the next €50,672 4.75% On the next €50,170 4.5%
On the balance 8% On the balance 8% On the balance 8% On the balance 8% On the balance 8%

 

The Reduced rates of Universal Social Charge are:
2011 & 2012 2013 & 2014 2015 2016 2017

2018, 2019 & 2020

Individual aged 70 years or over. Individuals aged 70 years or over whose aggregate income for the year is €60,000 or less. Individuals aged 70 years or over whose aggregate income for the year is €60,000 or less. Individuals aged 70 years or over whose aggregate income for the year is €60,000 or less. Individuals aged 70 years or over whose aggregate income for the year is €60,000 or less. Individuals aged 70 years or over whose aggregate income for the year is €60,000 or less.
Individuals who hold a full medical card (regardless of age). Individuals (aged under 70) who hold a full medical card whose aggregate income for the year is €60,000 or less. Individuals (aged under 70) who hold a full medical card whose aggregate income for the year is €60,000 or less. Individuals (aged under 70) who hold a full medical card whose aggregate income for the year is €60,000 or less. Individuals (aged under 70) who hold a full medical card whose aggregate income for the year is €60,000 or less. Individuals (aged under 70) who hold a full medical card whose aggregate income for the year is €60,000 or less.
2% - on the first €10,036 2% - on the first €10,036 1.5% - on the first €12,012 1% - on the first €12,012 0.5% - on the first €12,012 0.5% - on the first €12,012
The 4% rate applies to all income over €10,036 The 4% rate applies to all income over €10,036 The 3.5% rate applies to all income over €12,012 The 3% rate applies to all income over €12,012 The 2.5% rate applies to all income over €12,012 The 2% rate applies to all income over €12,012

Emergency Tax

Like 2019, employees on emergency tax with a PPS Number will not receive any tax credits. They will also only get 4 weeks or one month of standard rate cut off point. 

Release Date: 23 Nov 2019

New Features

  • New Payment Frequencies

    It is now possible to set up the following payment frequencies:

      Two Monthly
      Quarterly
      Four Monthly
      Six Monthly
      Annually
    These have been added to the Pay Method tab in the Company screen

  • Monthly payment frequency improvement

    Now the day of the month can be used (eg, pay on 13th of the month or the last or first day of the month etc.)

  • Mid-year payment frequency change warning

    If a payment frequency is attempted to be altered after a payment has already been processed using the frequency, then a warning message appears.


Bug Fixes

  • It was possible to save a company with no payment frequencies set up. This is now no longer possible.

Release Date: 28 Oct 2019

New Features

  • Leavers in Payroll grid

    Employees that have been paid, but had left still now appear in the employee grid in the Payroll screen, for dates that they have had a payment processed for. A new label like this left will appear next to their name so that you know they have left.

  • Health Insurance

    Elements with a Type of 'Health Insurance', now are Notional elements. CloudPay now works in the same way as the Desktop version for Health Insurance.


Bug Fixes

  • Rewind All feature in Payroll screen sometimes timed out. This process has now been redesigned the same way as Pay all.

Release Date: 15 Oct 2019

New Features

  • Tax Deduction card report

Bug Fixes

  • Cosmetic: Family name now in appears in PSR grid

Release Date: 08 Oct 2019

New Features

  • Email Payslips

    Employer No. now on email payslips


Bug Fixes

  • Pay All feature in Payroll screen sometimes timed out. This process has now been redesigned.

Release Date: 29 Sep 2019

New Features

  • Users

    Multiple Users can now be set up per CloudPay account.

  • Reports

    P30: Now rounded in exactly the same way as the Payroll Submission Request


Bug Fixes

  • Deductions not deleting properly in Payroll screen.

Release Date: 25 Sep 2019

New Features

  • Save Payslips button

    Button at the top of the Payroll screen allows instant download of current processed payslip. If the employee has a Password set up, then the payslip will be password protected.

  • Reports

    Gross to Net Range report

    Totals only option for Gross to Net and Control summary range reports


Bug Fixes

  • (No bug fixes for this release)

Release Date: 11 Sep 2019

New Features

  • Show/Hide elements and deductions toggle

    Element and deduction details in the employee and payroll screen can now be toggled. Most of the time people do not need to see these extra columns so the option is now there to hide them. This also makes CloudPay more like the desktop version.

  • Grid scrolling

    If an employee is selected in the employee or payroll screen or a company is selected in the company screen or a date in the payroll or submit payroll screen, the grid does not revert back to the top. The scroll position is retained.


Bug Fixes

  • Shading for skipped or processed payments

    Cosmetic: The shaded area sometimes fell short of the area it was meant to cover in the tabs in the Payroll screen.

Release Date: 5 Sep 2019

New Features

  • New Reports

    Register of Employees

    Payslip and copy per sheet

    Payslip with employer no and employee address

  • Audit Log

    View what actions have happened to your payroll data. This screen allows you to check that no unathorised actions have been applied to your data.

  • Release Notes

    Keep track of what CloudPay changes have been made and bugs that have been fixed.


Bug Fixes

  • (No bug fixes for this release)